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Restaurants

Oversee all your restaurant under-line operations
 smoothly and without the typical confusion.

Everything you require from opening to closing for all outlets - all in one place. Eliminate chaos, text messages, manual reporting, and disorganized spreadsheets

Before Lark

Paper Oriented, lots of WhatsApp messages

Juggling between different tools

Manual Checks by staff and vendors

Discrepancy and delays in delivery notes, orders and other processes

With Lark

Everything Digital and One Platform - from processes to messages

One tool for all your needs - Frontline communication to employee experience to vendor Management to customer excellence

Digital checklist and audits with integration to ERP / Inventory system

Efficient supply chain process

Smart, efficient operation from under-line stores
 to headquarters on Lark

Employee onboarding to employee enablement, frontline communication to frontline training, customer service to customer success, manage all in one place

Communication with Frontliners

Send messages to your staff in their own preferred language with auto translation feature

Food Safety Requirements

Prepare, manage and track food hygiene audits and checks


External teams

Communicate efficiently with suppliers and manufacturers and enable real-time supply chain and delivery information to be shared with the retail team

Employee Engagement

From attendance tracking to recognition, learning and collaboration, manage it all in one place

Incident Reporting and resolution

Report, track, and resolve faults, repair, inventory and any issues in no time

Customer Excellence

Get customer feedback in one place with clear visibility to the head office

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Store under-line operations at your fingertips

  • Know the pulse of your business while on the go with actionable daily insights
  • Report inspection results, inventory updates, and revenue
  • Plan your next expansion all within one table
  • Visualize sales and operational data to gain insights

Swift under-line workflows from the field to the office

  • Keep your deskless workforce moving in lockstep
  • Track attendance, timesheets and schedules with ready-made workflows
  • Laser-fast budget, purchase and reimbursement approvals
  • Chat and meet with any colleague instantly from your phone

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Onboard, engage, under-line succeed

  • Start everyone on the same page with accessible trainings & onboarding materials
  • Searchable onboarding guides and flexible online docs
  • On-demand trainings whenever, wherever
  • Get your teams talking & sharing together

Manage, Track and solve day-to-day under-line restaurant issues

  • Store level reporting and tracking facility repairs, customer incidents, and service issues in one single tool
  • Automatically routing request to the right teams based on the type of issue
  • In-built audio / video messenger for faster collaboration to achieve efficiency
  • Complete visibility to HQ to support store

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