E-Commerce

Lark Gives Pasarnow the Freshest Collaboration Experience

For Indonesia-based Pasarnow, a leading multichannel online grocery business that connects farmers directly to consumers, Lark’s seamless collaboration experience allows the team to deliver excellence.

project-details
Client

Pasarnow

Industry

E-Commerce

Location

Indonesia

The Challenge

As Pasarnow continued to grow, it started to need more than its fragmented ecosystem of collaboration and communication tools could provide.

In particular, this fragmentation was having a negative impact on team efficiency as switching between apps, maintaining different software and onboarding new employees on multiple systems

The Lark Advantage

For Pasarnow, Lark’s biggest plus point was the ability to take core business collaboration functions like chat, document storage, calendar organization and video chatting, all on one powerful platform.

Pasarnow had relied on a variety of off-the-shelf communication and collaboration tools such as WhatsApp or Google Docs but none had the true all-in-one capabilities that Lark did.

In particular, Lark’s robust messenger feature, that allows for teams to seamlessly communicate on any platform with rich text, emojis, GIFs and more was a real winner for Pasarnow.

MagicShare, Lark’s powerful in-call document collaboration feature was also listed as a highlight for the company.

The Result

  • Lark has become the default communication and collaboration platform for the whole company.

  • Lark has allowed the Pasarnow team to work more efficiently with less fragmentation.

  • Lark has helped Pasarnow save time and money by integrating all needed services into one place

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